Content - Swiss steel leader chooses guide-U to talk visitors through the noise
- 19 Dec 2011
Swiss steel leader chooses guide-U to talk visitors through the noise
Swiss steel company Wolfensberger has chosen guide-U tour guiding system by Phonak to ensure the success of its customer visits.
The deal comprises the supply of 40 guide-U receiver systems for visiting customers and partners, and two inspiro transmitter microphones which will be used by Wolfensberger’s employee guides. The company plans to use its new guide-U systems to conduct up to two group visits of twenty people at a time.
The company used a competing tour guide solution in the past, however Wolfensberg’s team made the decision to re-source this technology after visitors experienced trouble hearing their guides in the plant’s noisier areas.
“A steel factory can get very loud, which means that visitor comprehension can be a real issue,” Markus Schmidhauser, Wolfensberger’s general manager explained. “While our old systems struggled to meet this challenge, we realized from the very first trial of guide-U that it really cut through the noise. Our staff also found it convenient to use and a very professional solution, so after this feedback our purchasing decision was a simple one.”
“We are delighted that guide-U met Wolfensberger’s very challenging needs. The system’s built-in Dynamic Speech Extractor technology makes it the perfect choice for such noisy working environments,” said Evert Dijkstra, managing director of Phonak Communications.
For further guide-U information please visit this page.
About Wolfensberger AG
Wolfensberger is an expert developer, manufacturer and machiner of high-quality castings made from 100 cast steel and iron materials. From Bauma in the canton of Zurich it supplies customers around the world in the transportation, energy and general mechanical engineering sectors.
About Phonak Communications AG
Phonak Communications AG, a subsidiary of the Sonova Group, has been specializing in the development, design, production and distribution worldwide of ultra miniaturized wireless systems since 1992. By combining its expertise in hearing technology with ongoing research at the highest level, Phonak Communications AG has succeeded in making substantial advances in the field of wireless communication systems from its development and production base in Switzerland.
Matthew Wade
Tel:+41(0)26 672 92 85
Fax:+41(0)26 672 33 44
Email: matthew.wade@anti-clutterphonak.com
Phonak Communications AG
Länggasse 17
CH - 3280 Murten
Tel: +41 (0)26 672 96 72
Fax: +41 (0)26 672 96 77
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The deal comprises the supply of 40 guide-U receiver systems.

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